Subscription & Billing

Manage your Kolbo.AI subscription, view usage, update billing information, and optimize your plan.

Overview

Your subscription dashboard provides complete control over your Kolbo.AI plan, billing, and usage tracking.

Subscription Plans

Free Plan

Get started:

• Limited credits per month
• Access to core features
• Basic support
• Storage limits
• Perfect for trying Kolbo

Individual Plans

For professionals:

• Starter: Entry-level plan
• Pro: Most popular
• Premium: Maximum features
• Monthly credits
• Priority support
• Extended storage

Team Plans

For collaboration:

• Team credits pool
• Shared workspaces
• Team management
• Admin controls
• Priority support
• Custom features

Enterprise

For organizations:

• Custom pricing
• Unlimited features
• Dedicated support
• SLA guarantees
• Custom integration
• Volume discounts

Plan Comparison

Compare features:

• Credit allowances
• Storage limits
• Model access
• Support level
• Team features
• Advanced features

Billing Management

Payment Methods

Manage payments:

• Credit/debit cards
• PayPal
• Bank transfer (Enterprise)
• Invoice billing (Enterprise)
• Multiple payment methods

Add Payment Method

Add new method:

1. Navigate to Billing
2. Click "Add Payment Method"
3. Enter payment details
4. Set as default (optional)
5. Save method

Update Payment Method

Change payment:

• Edit card details
• Update expiration
• Change default method
• Remove old methods
• Verify new method

Billing Address

Set billing info:

• Company name
• Address
• Tax ID/VAT
• Country
• Required for invoices

Subscription Management

Change Plan

Upgrade or downgrade:

1. View current plan
2. Compare other plans
3. Select new plan
4. Confirm change
5. Immediate activation (upgrade) or next cycle (downgrade)

Upgrade Benefits

Higher tier access:

• Immediate credit increase
• New features unlocked
• Higher usage limits
• Better support
• Pro-rated billing

Downgrade Process

Reduce plan:

• Takes effect next billing cycle
• Credits adjust accordingly
• Features may be limited
• Data remains safe
• Can upgrade anytime

Cancel Subscription

End subscription:

1. Navigate to Subscription
2. Click "Cancel Subscription"
3. Provide feedback (optional)
4. Confirm cancellation
5. Access until period ends

Reactivate Subscription

Return to Kolbo:

• Reactivate anytime
• Choose new plan
• Restore data
• Resume where left off
• Welcome back offer

Billing & Invoices

Billing Cycle

Understanding charges:

• Monthly billing
• Annual billing (20% discount)
• Billing date
• Next charge date
• Auto-renewal

View Invoices

Access history:

• Current invoice
• Past invoices
• Download PDF
• Email invoice
• Print option

Invoice Details

What's included:

• Subscription charges
• Add-on purchases
• Credit usage
• Taxes and fees
• Payment method
• Invoice number

Failed Payment

Handle issues:

• Notification sent
• Retry automatically
• Update payment method
• Grace period
• Reactivation

Credit System

How Credits Work

Understanding credits:

• Credits = generation currency
• Different actions = different costs
• Monthly credit allocation
• Rollover policy
• Add-on credits

Credit Costs

What uses credits:

• Image Generation: 1-5 credits
• Video Generation: 10-50 credits
• Audio Generation: 2-10 credits
• 3D Generation: 15-30 credits
• Training Models: 50-100 credits
• Varies by model and quality

View Credit Balance

Check remaining:

• Current balance
• Monthly allocation
• Usage this month
• Rollover credits
• Expiration dates

Credit Usage History

Track consumption:

• Daily usage
• By tool
• By project
• Top consuming actions
• Usage trends

Add-On Credits

Purchase more:

• One-time purchase
• Never expire
• Use anytime
• Volume discounts
• Instant activation

Usage Tracking

Usage Dashboard

Monitor consumption:

• Credit usage graph
• Storage usage
• API calls (if applicable)
• Team usage (team plans)
• Cost breakdown

Usage Alerts

Stay informed:

• Low credits warning
• Storage limit approaching
• Unusual usage spike
• Budget alerts
• Email notifications

Usage Reports

Detailed insights:

• Export usage data
• Custom date ranges
• By user (team plans)
• By project
• Cost analysis

Optimization Tips

Use credits wisely:

• Choose appropriate models
• Optimize generations
• Batch operations
• Use caching
• Monitor trends

Storage Management

Storage Quota

Understand limits:

• Storage included in plan
• Used vs available
• By media type
• Project breakdown
• Upgrade options

Storage Usage

What uses storage:

• Generated images
• Generated videos
• Audio files
• 3D models
• Uploaded files
• Projects and sessions

Optimize Storage

Save space:

• Delete unused media
• Archive old projects
• Export and remove
• Compress files
• Regular cleanup

Increase Storage

Need more space:

• Upgrade plan
• Purchase add-on storage
• Enterprise custom storage
• Cloud storage integration

Promotions & Discounts

Promotional Codes

Apply discounts:

1. Navigate to Billing
2. Click "Apply Promo Code"
3. Enter code (e.g., KOLBO30)
4. Verify discount
5. Apply to subscription

Current Promotion

Active offers:

• KOLBO30: 30% off upgrades
• Seasonal discounts
• Loyalty rewards
• Referral bonuses
• First-time offers

Annual Discount

Save with annual:

• 20% discount
• Pay yearly
• Same features
• Convenient billing
• Switch anytime

Referral Rewards

Earn credits:

• Refer friends
• They get discount
• You earn credits
• Track referrals
• Unlimited earnings

Gift Cards

Purchase Gift Cards

Give Kolbo:

• Choose amount
• Select recipient
• Add message
• Purchase gift card
• Send via email

Redeem Gift Card

Apply gift:

1. Navigate to Billing
2. Click "Redeem Gift Card"
3. Enter gift code
4. Apply to account
5. Credits added

Gift Subscriptions

Gift a plan:

• Select plan duration
• Choose recipient
• Add message
• Purchase
• Recipient notified

Team Billing

Team Billing Dashboard

Manage team:

• Total team usage
• Per-user usage
• Team credits pool
• Cost allocation
• Billing admin

Seat Management

Add/remove seats:

• Current seats
• Add team members
• Remove members
• Pro-rated billing
• Flexible scaling

Usage by Member

Track team:

• Individual usage
• Credit consumption
• Cost per member
• Optimization opportunities
• Fair allocation

Enterprise Billing

Custom Contracts

Enterprise options:

• Custom pricing
• Volume discounts
• Annual contracts
• Payment terms
• SLA agreements

Invoice Billing

Corporate billing:

• Net 30/60 payment terms
• PO numbers
• Department codes
• Budget approval
• Corporate cards

Usage Reporting

Enterprise analytics:

• Detailed reports
• Cost center allocation
• Department usage
• Predictive analytics
• Budget planning

Best Practices

Billing:

• Keep payment method current
• Enable auto-renewal
• Review invoices
• Update billing address
• Monitor charges

Credits:

• Monitor daily usage
• Set up alerts
• Plan for big projects
• Use add-ons strategically
• Optimize workflows

Storage:

• Regular cleanup
• Archive completed work
• Export important files
• Monitor usage
• Upgrade when needed

Team:

• Assign admin roles
• Monitor team usage
• Set budgets
• Review regularly
• Optimize allocation

Tips for Success

1. Right Plan: Choose based on actual usage
2. Monitor Usage: Track credits regularly
3. Set Alerts: Warning before running out
4. Annual Billing: Save 20%
5. Use Promos: Apply discount codes
6. Optimize: Use credits efficiently
7. Clean Storage: Regular maintenance
8. Review Monthly: Check usage trends

Common Tasks

Upgrade Plan:

1. Go to Subscription
2. Click "Upgrade"
3. Select new plan
4. Confirm upgrade
5. Enjoy new features

Purchase Add-On Credits:

1. Go to Billing
2. Click "Buy Credits"
3. Choose amount
4. Complete purchase
5. Credits added instantly

Apply Promo Code:

1. Go to Billing
2. Enter KOLBO30
3. Verify 30% discount
4. Apply to subscription
5. Enjoy savings

Download Invoice:

1. Go to Billing History
2. Select invoice
3. Click Download PDF
4. Save or print
5. For records/expenses